Connect a custom domain to your Client Portal on monday.com

Want to connect your company domain to your client portal built on monday.com? This guide covers everything you need to know about how to configure and connect a domain to your portal.

Use the navigation below to quickly jump to your desired section and learn more about each topic.

Introduction

Start using your own domain with the Client Portal Builder for monday.com for a seamless brand and user experience

Connecting a custom domain to your client portal on monday.com perfects your clients user experience and pushes your portal to the next level. There are two easy steps involved in setting up your custom domain. Watch the video guide below to get a quick overview.

Domain settings

Update your domains DNS settings

First head over to your domain providers settings area. Open the DNS settings for your desired domain that should be connected to your client portal. Then add a new DNS setting of the CNAME record type. Choose a subdomain, for example www.domain.com or portal.domain.com which are both valid. For the target value simply copy and paste proxy.clientportalbuilder.com – save the settings, the update process might take up to an hour. In the meantime head over to the settings area of the Client Portal Builder.

Builder settings

Connect your domain in the builder settings

While the CNAME record is updated by your domain provider, you can already connect the chosen domain in the Client Portal Builder settings. For that just paste your domain in the Custom Domain box and click the Connect domain button. Now you just need to be patient until everything is being set up technically in the background. Once the domain is successfuly connected, you will see a label stating Connected.