What changed in Client Portal Builder in the first half of 2026

The first half of 2026 brought 51 new features, 36 improvements, and 15 bug fixes to Client Portal Builder. Discover how these updates made building client portals with monday.com even better.

Table of contents

Use the navigation below to quickly jump to your desired section and learn more about each topic.

The Client Portal Builder for monday.com received major updates across nearly every part of the app in the first half of 2026. More than 100 features, improvements, and bugfixes made portals easier to create and manage inside monday.com while expanding how clients can access information, communicate, upload files, and interact with board data.

App updates

Changes in the Client Portal Builder app

We improved how portals are created, customized, and managed inside monday.com. The updates make it easier to structure content, configure board data, adjust branding, and manage portal settings.

Builder

Pages, sections, and navigation

  • Completely reworked how board sources are created and configured
  • Added drag and drop ordering for portal pages
  • Displayed custom page icons in the Builder navigation panel
  • Made sections collapsible, with board sections collapsed by default
  • Added one-click controls to show or hide all columns in a board section
  • Added one-click duplication for content sections while retaining their settings
  • Added the option to hide pages and sections while they are still being prepared
  • Added editable page aliases for shorter and more readable portal URLs
  • Added drag and drop ordering for Teaser cards
  • Added page icons to Teaser cards linked to pages
  • Added Teaser deep links to specific sections and support for on-page anchors
  • Added a setting to disable automatic data fetching after client interactions
  • Added a setting to hide the manual reload button in board tables and grids
  • Added Markdown formatting through an integrated content editor
  • Added an option for Markdown links to open in a new browser tab
  • Made the in-app navigation panel collapse on smaller screens
  • Hid monday.com’s floating AI Sidekick button in the app board view

Columns and board content

  • Added drag and drop ordering for column settings
  • Added an indicator to show when an individual column setting has been customized
  • Added custom display names for columns in the client portal
  • Added optional headlines above board table and grid sections
  • Added a column setting to hide the time value of Date columns
  • Added a column setting to hide labels in grid sections
  • Added custom Text column values as grid item headlines
  • Added custom number formats for Number and Mirror columns
  • Added compact display modes for Tags, People, Dropdown, and Connect Boards columns
  • Added support for Last Updated, Week, World Clock, and Progress Tracking columns
  • Added the {{client.id}} placeholder for inserting a client’s monday.com item ID
  • Added client-specific subitem filtering, allowing one parent item to be shared with multiple clients while showing different subitems to each
  • Added OR conditions alongside AND conditions for pages, sections, and Action Buttons
  • Made placeholders available directly within supported configuration contexts

Drafting and previewing

  • Added an indicator showing when the current working draft has been automatically saved
  • Improved the visibility of the working draft indicator
  • Added the option to preview either the current draft or the published portal
  • Added additional portal information when hovering over a portal name

Builder fixes

  • Fixed the debounce behavior of the portal page name field
  • Fixed an issue that made open dropdown content inaccessible

Theme

Color presets and font rendering

  • Added predefined color combinations to make portal theme onboarding easier
  • Added a setting to collapse the portal navigation panel by default
  • Rendered fonts directly inside the font selection dropdown
  • Aligned the logo background with the selected primary theme color
  • Optimized input debounce behavior in the Theme settings

Settings

Access and domains

  • Added an option to overwrite existing client login methods in the Client Settings view
  • Added an option to redirect the default portal subdomain to a connected custom domain

Loading and refresh behavior

Miscellaneous

Guidance and configuration

Dashboard and administration

  • Added a central Client Portal Admin view with an overview of all portals on the account
  • Improved the Admin view’s empty state and added relevant help links
  • Added accurate regional system uptime information to the in-app dashboard

Clients Board and automations

  • Added new monday.com Workflow and Board automation triggers and actions
  • Improved error descriptions for selected Clients Board automations

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Portal updates

Changes in the Client Portal

The client-facing portal became more interactive, flexible, and reliable. Clients can find information faster, communicate more easily, work with files and board data, and enjoy a smoother experience across devices.

Client portal displaying monday.com board data to clients

Navigation and content presentation

  • Optimized the collapsed sidebar for icon-only navigation while retaining icons for context
  • Automatically hid empty Text, Callout, Embed, and Teaser sections
  • Pinned Action Buttons in board tables so they remain visible on desktop
  • Adjusted the display height of images loaded from File columns
  • Aligned illustration colors with text colors in portal error messages

Board data and column display

  • Added support for editable Date columns
  • Added custom column names that are independent of their monday.com board names
  • Added custom grid headlines based on Text column values
  • Added support for hiding individual grid column labels
  • Added compact displays for Tags, People, Dropdown, and Connect Boards columns
  • Added custom formatting for Number and Mirror columns
  • Added support for Last Updated, Week, World Clock, and Progress Tracking columns
  • Merged item comment and subitem triggers into a single Clients Board table cell
  • Displayed Progress Tracking values as percentages so clients can follow item progress
  • Correctly displayed empty Status column values using their configured default colors

Column and display fixes

  • Fixed long Status values being cut off too early in board grids and Client Item sections
  • Fixed duplicate empty Status options in the item editing dialog
  • Fixed table row action cells appearing when no actions were available, including a follow-up correction in June

Items, subitems, and filtering

  • Expanded item editing to Client Item sections and table subitems
  • Added a read-only item detail sidebar for tables and grids
  • Added search across item names and selected column values in tables and grids
  • Added a manual reload button to board tables and grids
  • Automatically reactivated clicked Action Buttons after five seconds
  • Fixed inaccurate filtering when using Status columns with the “any of” operator
  • Fixed filtering involving default Status columns and the “any of” operator
  • Fixed mobile input autofocus behavior

Messaging and comments

  • Added the global Client Inbox for private communication between teams and clients
  • Displayed the client’s login method name in item comment updates
  • Reworked the new-comment indicator for item comments and item activity
  • Fixed item comments that displayed an unknown creator
  • Fixed the display of item comments on mobile devices

Files and uploads

  • Added file previews for images, videos, and PDF files before downloading
  • Increased the maximum client upload size from 8 MB to 50 MB
  • Added multi-file uploads to File columns, item comments, and Client Inbox messages
  • Kept file upload progress visible until the complete upload process had finished
  • Fixed upload states not resetting after files were uploaded
  • Fixed completed file upload states remaining visible after completion

Languages and accessibility

  • Added Portuguese as a portal language
  • Added Polish as a portal language
  • Added Hebrew as a portal language with right-to-left support
  • Optimized portal breakpoints for a better mobile experience
  • Optimized multiple portal interface elements for mobile devices
  • Fixed interface elements that displayed incorrectly with Hebrew

Performance and reliability

  • Improved board section loading times by approximately one second when sections contain files
  • Reworked portal error handling with clearer descriptions, copyable trace IDs, and error codes
  • Added a portal banner that appears when monday.com API error rates are higher than usual
  • Extended client login sessions to 12 hours and later to one week
  • Made email addresses case-insensitive during portal login
  • Fixed portal tooltips appearing underneath other interface elements
  • Fixed tooltip positioning and display while images were loading

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