How to set up board sections

When adding a Board Table or Board Grid section to a portal page, you must choose how you currently organize your board data. Depending on this, you need to run a slightly different setup.

Client subitems

Show each client their subitems from the Clients Board

Use this when each client item on the Clients Board contains subitems. Clients see only their own subitems in the client portal. Each client will see the subitems under their own client item on the Clients Board.

Dedicated boards

Show each client their own dedicated and assigned board

Use this when each client has their own board created from a single template board. Clients see their own board in the client portal. Each client will see their own dedicated board, created from a single template.

Identifier

This ID is relevant when referencing the setup in specific automations within the monday.com workflow builder. Learn more here.

Template board

The template board is the origin for all current and future dedicated client boards. It defines the column structure used by every dedicated client board. When you want to create a new dedicated board for a client, you duplicate this template board.

Name

The unique board setup name will help you identify it when assigning each dedicated client board. Choose a custom name that best describes your intended purpose, so you easily recognize it across the app at any given time you manage your content.

Assigning dedicated boards

After completing the board setup and defining which columns to show to clients, you need to open each client item page on your Clients Board to map each dedicated board to each client in their related item view. This step connects the board section to each client and ensures to show their own board in the client portal.
Assigning dedicated boards

Important

Anything that’s being changed individually on any of the involved boards after the initial setup, might lead to mismatch warnings and potential problems. For example, this includes adding new columns or even changing status column labels, either on the template board or any dedicated client board. Therefore, you must ensure your template board along with each dedicated client board column structure and configuration can stay "as is", before running the board setup. But good news, we already have plans to resolve this structural limitation in Q1 2026 to a certain degree.

Selected items

Show selected items to specific clients from one board

Use this when one board contains items for multiple different clients. Clients see only their own items in the client portal. Each client will see only the items from this board that belong to them.

Board

This is the board where each item belongs to a specific client. Selected board items can also be connected to multiple clients.

Connect boards column

This column is a connect boards column linked to your Clients Board. Choose an existing one or automatically create and select a new column by clicking the related button.

Name

Choose a unique name that best describes your intended purpose, so you easily recognize it at any given time you manage your content.

Linking clients to items

After completing the board setup and defining which columns to show to clients, you need to open the chosen board and link each item to a specific client.
Linking clients to items

Shared boards

Show all items from one board to all clients

Use this when the board contains items meant for every client. Clients see the same items in the client portal. Each client will see all items from this board.

Board

This is the board where all clients will see the same items and content. Choose a board to share general information with your clients.

Name

Choose a unique name that best describes your intended purpose, so you easily recognize it at any given time you manage your content.