Incidents
Known bugs when using Spreadsheet Gorilla for monday.com
We think it’s important to be transparent about any known issues with the Spreadsheet Gorilla for monday.com app.
Column not accessible
Incident
Columns don't show up in your spreadsheet template configuration, instead an error appears stating the column is not accessible.
Cause
The affected column was deleted in the board or you lack permissions. In some cases, when the column is a connect board or a mirror column, they don't show up because the app doesn't have the permissions to access the workspace where the connected board is located in.
Solution
Check if you have permissions to access the column. In case of a connect board or a mirror column, go to the Apps section in your Monday Administration and check if Spreadsheet Gorilla has the permission to access all the required workspaces.
Contact
Do you still have questions?
Feel free to reach out if you have further or more specific questions about limitations related to Spreadsheet Gorilla.